Last Updated: April 28, 2025
Welcome to Loving Love, a relationship assistance platform designed to help couples strengthen their connection. These Terms of Service ("Terms") govern your access to and use of the Loving Love website, mobile application, and services (collectively, the "Service").
Please read these Terms carefully before using our Service. By accessing or using Loving Love, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access or use our Service.
By creating an account, accessing, or using our Service, you confirm that you are at least 18 years of age and that you understand and agree to these Terms. If you are using the Service on behalf of an organization or entity, you represent that you have the authority to bind that organization or entity to these Terms.
We reserve the right to modify these Terms at any time. We will provide notice of significant changes by posting the updated Terms on our website or app and updating the "Last Updated" date. Your continued use of the Service after changes are made constitutes your acceptance of the updated Terms.
Your privacy is important to us. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your personal information. By using our Service, you consent to the data practices described in our Privacy Policy.
To use certain features of the Service, you must register for an account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate, current, and complete.
You are responsible for safeguarding your password and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We cannot and will not be liable for any loss or damage arising from your failure to protect your login information.
You understand that information shared about your relationship is stored on our systems to provide the Service. You should only share information about your relationship that you and your partner are comfortable with being stored on our platform.
You retain all ownership rights to content you submit, post, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content in connection with providing and promoting the Service.
You are solely responsible for your User Content and the consequences of posting it. You represent and warrant that:
We do not actively monitor User Content but reserve the right to review and remove any User Content that violates these Terms or that we find objectionable, without prior notice.
Certain features of the Service are currently available free of charge. We reserve the right to change this at any time.
We may offer paid subscription services with enhanced features. When you purchase a subscription:
Subscriptions automatically renew unless canceled before the renewal date. You can manage and cancel your subscription through your account settings or by contacting our customer support.
You agree not to:
The Service and its original content, features, and functionality are and will remain the exclusive property of Loving Love and its licensors. The Service is protected by copyright, trademark, and other laws. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
If you provide us with any feedback or suggestions regarding the Service, you assign to us all rights in such feedback and agree that we shall have the right to use such feedback in any manner we deem appropriate.
The Service may contain links to third-party websites or services that are not owned or controlled by Loving Love. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites or services. You acknowledge and agree that we shall not be responsible or liable for any damage or loss caused by your use of any such website or service.
You may terminate your account at any time by following the instructions on the Service or by contacting us. Upon termination, your profile will be disabled, but your User Content may remain on the Service.
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.
Provisions of these Terms that by their nature should survive termination shall survive termination, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
The Service is provided on an "AS IS" and "AS AVAILABLE" basis, without warranties of any kind, either express or implied, including, without limitation, implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance.
Loving Love is not a licensed therapy or counseling service. The Service is not intended to replace professional relationship therapy or counseling. For serious relationship issues, we recommend seeking help from qualified professionals.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. We do not warrant that the results that may be obtained from the use of the Service will be accurate or reliable.
To the maximum extent permitted by applicable law, in no event shall Loving Love, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:
You agree to defend, indemnify, and hold harmless Loving Love and its licensees and licensors, and their employees, contractors, agents, officers, and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from your use of and access to the Service.
These Terms shall be governed and construed in accordance with the laws of Western Australia, Australia, without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
If you have a dispute with us, you agree to contact us first and attempt to resolve the dispute informally.
If we cannot resolve the dispute informally, any controversy or claim arising out of or relating to these Terms shall be settled by binding arbitration in accordance with the arbitration rules of the Resolution Institute of Australia. The arbitration shall be conducted in Perth, Western Australia, and judgment on the arbitration award may be entered into any court having jurisdiction thereof.
Any arbitration shall be conducted on an individual basis. You agree not to join or consolidate claims in arbitration by or against other users, or litigate in court or arbitrate any claims as a representative or member of a class.
If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.
These Terms constitute the entire agreement between you and us regarding our Service and supersede and replace any prior agreements we might have between us regarding the Service.
The Service is controlled, operated, and administered by us from our offices within Australia. If you access the Service from a location outside Australia, you are responsible for compliance with all local laws. You agree that you will not use the Service in any country or in any manner prohibited by any applicable laws, restrictions, or regulations.
The Service is not directed to children under the age of 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we might have any information from or about a child under 18, please contact us.
If you have any questions about these Terms, please contact us at:
Email: support@lovinglove.me
By using our Service, you acknowledge that you have read these Terms of Service, understood them, and agree to be bound by them.