At Loving Love ("we," "us," or "our"), we are dedicated to protecting your privacy and the information you share while using our relationship assistance platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile application, and related services (collectively, the "Service").
Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.
We may collect personal information that you voluntarily provide to us when you register for the Service, express interest in obtaining information about us or our products, or otherwise contact us. This personal information may include:
As a relationship assistance platform, we collect information about your relationship, which may include:
We collect and store content that you create, share, or receive while using our Service. This includes:
When you access and use our Service, we may automatically collect certain information, including:
We use the information we collect for various purposes, including:
We understand the sensitive nature of relationship information and are committed to protecting your privacy. We may share your information in the following circumstances:
As a relationship platform, certain information will be shared with your partner when you connect your accounts. This may include your posts, responses, and shared content within the platform. You can control what information is shared with your partner through your privacy settings.
We may share your information with third-party vendors, service providers, and contractors who perform services on our behalf, such as:
These service providers are contractually obligated to use your information only as necessary to provide services to us and in accordance with this Privacy Policy.
We may disclose your information if required to do so by law or in response to valid requests by public authorities. We may also disclose your information to:
If we are involved in a merger, acquisition, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need to use your information, we will take steps to remove it from our systems or de-identify it so that you can no longer be identified from it.
We have implemented appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure.
We use industry-standard encryption, secure servers, and regular security audits to protect your information. We also limit access to your personal information to employees, contractors, and agents who need to know such information to process it on our behalf.
You can access and update your personal information by logging into your account and using the profile settings. If you have difficulty updating your information, please contact us.
You have the right to request a copy of the personal information we hold about you. You may also request that we transfer this information to another service provider, where technically feasible.
You can request that we delete your personal information by contacting us. We will delete your information unless we are legally required to retain it. Note that some information may remain in our backup systems for a reasonable period.
You can opt out of receiving promotional emails from us by following the unsubscribe instructions included in each email. You cannot opt out of receiving administrative messages related to your account.
Most web browsers are set to accept cookies by default. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some parts of our Service may not function properly if you disable cookies.
Our Service is not directed to children under the age of 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will promptly delete that information. If you believe we might have any information from or about a child under 18, please contact us.
We are based in Australia, but our Service may be accessed globally. By using our Service, you understand that your information may be transferred to and processed in countries other than the country in which you reside, which may have different data protection laws than your own country.
We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it, including through appropriate contractual safeguards.
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our website or through our app, and we will update the "Effective Date" at the top of this page.
Your continued use of our Service after any changes to this Privacy Policy constitutes your acceptance of the revised Privacy Policy.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: support@lovinglove.me
For Australian users, we comply with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth). If you are an Australian resident, you have the right to:
If you make a complaint, we will respond within a reasonable period. If you are not satisfied with our response, you may refer your complaint to the Office of the Australian Information Commissioner.
By using our Service, you acknowledge that you have read and understood this Privacy Policy and agree to be bound by its terms.